The travel time from JFK to Manhattan typically ranges from 45 minutes to 1.5 hours, depending on traffic conditions and your specific destination in Manhattan. During peak hours (rush hour, typically 7-9 AM and 4-7 PM), travel times can be longer. We monitor traffic in real-time and use the most efficient routes to minimize your travel time. For destinations in Midtown or Downtown Manhattan, expect approximately 50-60 minutes under normal conditions.

Your driver will meet you based on your selected service option. For curbside pickup, your driver will wait at the passenger pick-up area of your terminal and will contact you via phone or text when you're ready. For Meet and Greet service, your driver will park and meet you inside the Arrivals Hall with a personalized sign displaying your name. They'll assist with your luggage and escort you directly to the vehicle. We'll send you detailed instructions and your driver's contact information before your arrival.

Tolls are not included in the base price for JFK transfers. Any tolls incurred during your trip (such as the Van Wyck Expressway tolls or Queens Midtown Tunnel toll) will be added to your final bill. This ensures transparency and allows you to see exactly what you're paying for. All toll charges are clearly itemized on your receipt, so there are no surprises.

Yes, we actively monitor your flight status in real-time. If your flight is delayed, we automatically adjust your pickup time at no additional charge. Our system tracks flight arrivals and ensures your driver is ready when you actually land, not when your flight was originally scheduled. You don't need to worry about contacting us—we handle flight tracking automatically. If your flight arrives early, we'll do our best to have your driver ready, though we recommend keeping us updated for very early arrivals.